27 Feb / 2017

Consumers Association seven days no reason to return only the minimum statutory obligations

The newspaper Beijing news reporter Yu Yingbo

in September 16th, according to the China Association today announced, the associations found in the new consumer law protection efforts to increase in some areas, operators escape responsibility problems still more prominent. For example, some operators take seven days return as a shield, due to quality problems demands the return of the consumers not to have seven day return period, not to return to be rejected, the operator shall assume the quality of products from the "Three Guarantees" responsibility. In this regard, the association said, "seven days no reason to return is the online shopping enterprises shall be minimum statutory obligations, to encourage the relevant enterprises to actively adopt higher standards of service, and strive to achieve the" ten days "and" fifteen days "no reason to return.

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